Income Officer
The cost of living crisis and other financial pressures on households can mean that some tenants and customers may have difficulty paying their rent or other charges. As an Income Officer, you will ensure tenants know how to pay rent and any other charges and how to take early action so that unmanageable levels of arrears don’t build up.
Your job is likely to include:
Identifying households that are in arrears
Advising on income maximisation
Agreeing arrears repayment plans
Visiting new tenants
Staying in contact where there are support needs
Liaising with other agencies
Taking legal action where required.
Customer Service Officer
Finance Officer
Make a positive difference to people’s lives
Enjoy real job satisfaction
Thrive in a career where personal qualities and experience often count for more than academic qualifications
Shape your future with clear career progression and promotion prospects
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