Interested in a career in housing?
There are more than 200 different roles to choose from in social housing alone.
Here’s a selection of the most commonly advertised roles and the kinds of things you’d be doing in each.
Housing Officer
Housing Officers carry out the day-to-day management of homes in social housing. You will usually be responsible for a specific neighbourhood or ‘patch’. Most of your daily work is likely to be out of the office.
Community Development Officer
Tenants have a right to say how their homes are managed and maintained. As a Community Development Officer, you will listen and respond to tenant and community needs. You will work with them to create and deliver projects that have a positive impact.
Supported Housing Officer
Supported housing services help people live safely and independently. As a Supported Housing Officer, the range of people you help may include young care leavers, those who are or have been homeless, people with learning disabilities, people with drug or alcohol issues and ex-offenders.
Housing Options Officer
As a Housing Options Officer, you will help people avoid housing crisis and homelessness. You will provide tailored advice based on individual situations and explore housing possibilities.
Asset Management Officer
As an Asset Management Officer, you will be part of a wider team responsible for the development, repair and maintenance of tenants’ homes, as well as other property owned by the housing landlord. You will be involved in projects through to completion and work closely with architects, surveyors and other built environment professionals.
Customer Services Officer
Customer service staff are often the first point of contact for members of the public or tenants with a housing enquiry. As a Customer Services Officer, you will be responsible for listening to customers and delivering high quality, supportive housing management and tenancy services.
Income Officer
The cost of living crisis and other financial pressures on households can mean that some tenants and customers may have difficulty paying their rent or other charges. As an Income Officer, you will ensure tenants know how to pay rent and any other charges and how to take early action so that unmanageable levels of arrears don’t build up.
Finance Officer
A range of finance functions within housing organisations require suitably qualified staff, and underpin the successful running of the organisation. As a Finance Officer, you will be part of a wider team working to ensure compliance with financial, statutory and regulatory requirements. This team may include ICT functions and corporate services.
Governance Officer
Governance staff provide the corporate services, governance and company secretarial administration that supports the Boards/Committees responsible for the strategic direction of housing associations. This can extend to tenant groups. As a Governance Officer, you will be a link between the governing Board and the organisation’s staff.
Clerk of Works
Social housing landlords build and provide new homes, and manage existing housing stock. There are opportunities for people working in the trades and related occupations, ensuring that housing developments meet the required standards both during their construction and after completion. As a Clerk of Works, you will play an important part in this.
Digital Services Officer
More and more tenants are accessing services through digital technologies, meaning housing organisations have increasing job opportunities for people with ICT, technology-enabled care and digital knowledge and experience. As a Digital Services Officer, you will plan, support and implement digital solutions, working closely with ICT and other teams.
Care and Repair Handyperson
Care and Repair services provide free advice and practical assistance to help elderly and disabled householders continue to live safely and independently in their own homes. As a Care and Repair Handyperson, you will carry out minor adaptations, repairs or fit home safety and security measures, and undertake general household repairs and maintenance.
Where to find out more
For the most up-to-date information on jobs, pay, other benefits and what employers are looking for, visit these websites:
If you’re 16-24, check out your local Developing the Young Workforce (DYW) Regional Group at
Some housing employers use these to advertise jobs and apprenticeship opportunities.
For more on apprenticeships, go to
Housing organisations offer a range of apprentice opportunities, including Business Administration, Customer Service, Housing and Community Development.
For local authority jobs and information on working in the public sector, go to
Five reasons to choose a career in housing
Make a positive difference to people’s lives
Enjoy real job satisfaction
Thrive in a career where personal qualities and experience often count for more than academic qualifications
Shape your future with clear career progression and promotion prospects
Choose from hundreds of different roles, depending on what you’re interested in