Digital Services Officer

More and more tenants are accessing services through digital technologies, meaning housing organisations have increasing job opportunities for people with ICT, technology-enabled care and digital knowledge and experience. As a Digital Services Officer, you will plan, support and implement digital solutions, working closely with ICT and other teams.

Your job is likely to include:

  • Inspiring and challenging colleagues to think differently about achieving the best solutions for tenants, customers and staff through digital technologies

  • Identifying how data can make a difference through business process mapping activities

  • Understanding how the digital economy is changing behaviour and making informed decisions based on customer needs, available technology and value for money

  • Visualising and articulating complex problems and concepts

  • Applying logical thinking and solving complex technical problems

  • Ensuring a clear focus on encouraging customers to adopt digital services by designing them to be high quality, enjoyable and easy to use.

Clerk of Works

Care and Repair Handyperson

Make a positive difference to people’s lives

Enjoy real job satisfaction

Thrive in a career where personal qualities and experience often count for more than academic qualifications

Shape your future with clear career progression and promotion prospects

Choose from hundreds of different roles, depending on what you’re interested in

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